Part & Parcel

FAQ

Where do all these amazing cards come from?

We’re constantly on the hunt for fun, unique cards you definitely wouldn’t find at your corner drugstore. That’s why we curate our cards from only independent, artisan designers we love. Is there a type of card you think we’re missing? Let us know. Are you a designer interested in including your cards in our shop? Send us an email at hello@sendpartandparcel.com

  

What kind of cards should I expect?

If you’re signed up for our standard monthly subscription, you’ll get a diverse selection of cards each month, representing a variety of holidays and occasions. We want you to love each and every shipment, so make sure to let us know what you think after you get your mailing. The more we know about what you love and what you don’t, the better each shipment will be. 

  

When will my delivery arrive?

We send each shipment weekly via first class USPS mail. You should receive your cards within one week of signing up! Non-subscription purchases are shipped within three business days.

 

When will my credit card be charged?

Your card will be charged when you sign up. Subscription charges will recur monthly on the same date. 

  

Where is the service available?

We currently only ship to the U.S. Let us know where you think we should expand to next!

    

What if my cards come damaged?

Oh no! That’s our worst nightmare. We do our best to ensure your cards arrive in perfect condition, but if they didn’t, please let us know ASAP by emailing hello@sendpartandparcel.com

  

What if I don’t like my cards?

We hand pick all of our card inventory and are confident you'll love your cards! If you don’t, email hello@sendpartandparcel.com and we’ll make it right.

  

How do I update my account information?

Visit the My Account section of our website.

  

What is the cancellation policy?

Subscriptions may be cancelled online within your Account details.